Emerald is the publisher of International Journal of Bank Marketing. It is used for the recognition of journals, newspapers, periodicals, and magazines in all kind of forms, be it print-media or electronic. Purpose: In this study, the authors examine how a retail bank's positive, neutral, and negative prior ethical reputations influence customers' perceptions and attitudes, leading to their bank selection decisions and also analyze whether there is a trade-off between a bank's negative prior ethical reputation and its functional benefits to customers.Design/methodology/approach: The authors followed a sequential exploratory mixed-methods research design with two studies. Hence, it can provide a rough estimation only. The authors synthesised a more extensive body of knowledge and provided a global perspective on the MFS field. Bank Mark.') International Journal of Bank Marketing, Volume 40, pp 937-938; Purpose: This study explored the antecedents and mediators of word-of-mouth (WOM) behavior in the life insurance industry and investigated how to increase policyholders' positive WOM communication.Design/methodology/approach: A sample of life insurance policyholders in Taiwan is surveyed. J. It is essential to understand that the acceptance rate/rejection rate of papers varies among journals. Functional quality and technical quality are the main factors influencing policyholders' perceptions. Athanasios Patsiotis, It is based on Scopus data and can be a little higher or different compared to the impact factor (IF) produced by Journal Citation Report. To the best of the authors' knowledge, this is the first meta-analysis on the topic. Academia.edu no longer supports Internet Explorer. Mediation and moderation evaluations were performed in order to examine the function performed by MBSQ, customer engagement (CE), and social presence as determinants of CVCI. A study using the model of goal-directed behavior, Guest editorial: The impact of COVID-19 pandemic on mobile payment, By abstract, name, ISSN, topic, and manuscript. In Country of Paypers you can find Impact factor and other metrics to help you decide on a Journal.
On the other hand, few consider the only manuscripts sent for peer review or few even not bother about the accurate maintenance of total submissions. (2 years)).
It analyzes not just intentions as most studies do, but end behaviors of investors as well. The overall explanation of variance in intentions and investing behaviors was improved by 27 and 28% respectively by the new model.Research limitations/implications: The current investments in mutual funds is used as a proxy for future investing behaviors so results need to be interpreted accordingly. The acceptance rate/percentage of any academic journal/conference depends upon many parameters. Purpose: The objective of this paper is to explore the possible impact of mobile banking service quality (MBSQ) on customer value co-creation intention (CVCI).Design/methodology/approach: A questionnaire was administered to research participants from Jordan. Purpose: This study examines the effect of credit card teaser rates on consumer indebtedness and the revenue generated by new customers.Design/methodology/approach: A unique dataset from a national bank in the United States of America is utilized to employ a relatively new method called the covariate balancing propensity score matching, which measures the causal effects of teaser rates.Findings: The results indicate that offering teaser rates improves the revenue generated by customers by indirectly increasing indebtedness. This abbreviation ('Int. Please refer to the Web of Science data source to check the exact journal impact factor (Thomson Reuters) metric. Elsevier A similar study could examine the importance of the respective constructs in conditions of no forced use. We are always looking for inspiration, feedback, and collaborators. International Journal of Bank Marketing is cited by a total of 1367 articles during the last 3 years (Preceding 2021). Some Journals considers all the manuscripts submissions as a basis of acceptance rate computation. Indexed in the following public directories, 1.4K articles received 42K citationssee all. In developing countries, financial attitude, financial self-efficacy and internal LOC are significantly and positively associated with PFMB.Originality/value: Distinct from other review papers, this meta-analysis quantitatively cumulates and reconciles the conflicting findings on the linkage between psychological predictors and PFMB. The purpose of this study is to examine the firm reputation link to use intention in the context of mobile banking.Design/methodology/approach: The results are based on a survey of 783 participants in Vietnam.Findings: The study confirmed that reputation plays an important role in promoting use intention for mobile banking. This journal has an h-index of 87. Additionally, perceived risk and trust are also linked to perceived usefulness (PU) and perceived ease-of-use (PEOU).Originality/value: This study is among the first to link perceived risk and trust to PU and PEOU in a mobile banking context. ISSN stands for International Standard Serial Number. Note: The impact score shown here is equivalent to the average number of times documents published Anticipated regret strongly influenced desires. The mix of unsolicited and invited submissions. Surprisingly, the firm reputation link to use intention has not received much attention in the literature, prompting this research. Structural equation modeling of type covariance-SEM using AMOS software was employed for the analysis.Findings: The research results verify the proposition that MBSQ, CE, and social presence can all influence. Unlike the past literature reviews which followed traditional frameworks such as antecedents, decisions and outcome (ADO); TCCM; and 6 W Framework (who, when, where, how, what and why), the authors developed and proposed TCMM as organising framework. It is revealed that capital controls have forced bank customers to adopt and use m-banking for their financial needs. According to SCImago Journal Rank (SJR), this journal is ranked 0.886. ACM Moreover, this research augments current literature pertaining to the function of MBSQ in relation to CVCI as tempered by customer engagement and social presence. Furthermore, the results have implications for public policy aimed at reducing credit card debt by enhancing the understanding of credit card customers' borrowing behavior.Originality/value: To the authors' knowledge, this is the first study that documents the direct and indirect impacts of teaser rates on credit card customers' borrowing behavior and the resulting bank revenue. Scimago Journal & Country Rank (SJR), https://www.scimagojr.com/, Journal Impact Factor, https://clarivate.com/. It means 87 articles of this journal have more than 87 number of citations. The best way to find out the acceptance rate is to reach out to the associated editor or to check the official website of the Journal/Conference. Sunderarajan Sourirajan, Swamy Perumandla. is well recommended and approved for the purpose of indexing, abstraction, referencing and citing goals. Does not allow reviews to be publicly displayed, Only allows reviewers to display the journal they reviewed for. Its time you got more. Purpose: Using the theory, construct, method, moderator (TCMM) format, this framework-based review critically analyses the mobile financial services (MFSs) field through a detailed synthesis and analysis of a sample of mainstream empirical research published in various scientific journals within the period 20092020.Design/methodology/approach: The authors followed a three-step structured approach suggested by Webster and Watson (2002) to search for the literature to synthesise the global perspectives on MFSs and their associated applications and systems. please visit the official website of this journal. In-depth interviews (study 1) were employed with both consumers and bank employees to explore the factors of m-banking adoption under capital controls, followed by an online survey (study 2) pertaining to examine the relationships between underlying factors.Findings: Study 1 reveals that the growth of m-banking usage is strongly associated with capital controls that perceived ease of use, usefulness, risk, technology anxiety and decision comfort are significant attributes in influencing usage intention. Yen Thi Hoang Nguyen, The ISSN of International Journal of Bank Marketing is 2652323. impact score may rise in 2022 as well. Journal of Research in Interactive Marketing, International Journal of Consumer Studies. It also suggests avenues for both traditional banks and Fintech firms to set their business strategies to enhance their reputation or collaborate for mutual benefits. Log in or register to compare similar Journals. SJR for International Journal of Bank Marketing is 0.79. E-Service Quality of Electronic Banking Services: An Empirical Study of Corporate Customers' Perspective, Service Quality and Customer Satisfaction in the Ghanaian Banking Industry (A Case of Ghana Commercial Bank, Measuring customer perceived online service quality : Scale development and managerial implications, Customer Perceptions of Politeness as a Differentiating Element in Spanish Restaurants Encounters, Drivers of satisfaction and dissatisfaction for overseas service customers: A critical incident technique approach, The Kano ModelA Review of its Application in Marketing Research from 1984 to 2006, Loathing All the Way to the Bank? Few studies have investigated the mediating effects of corporate image and trust in the relationships of functional and technical quality with WOM. The association between internal LOC and PFMB is significant and positive among the young. Some of the critical parameters are listed below. It has an SJR impact factor of 0,788. Ioannis Krasonikolakis, International Journal of Bank Marketing is a journal indexed in SJR in Marketing with an H index of 81. International Journal of Bank Marketing has an h-index of 87. SCImago Journal Rank is an indicator, which measures the scientific influence of journals. It is published in English. International Journal of Bank Marketing, 1993, The determinants of service quality: satisfiers and dissatisfiers, The key determinants of Internet banking service quality: a content analysis, Services quality dimensions of Internet retailing: an exploratory analysis, Testing the Relationship between Service Quality, Overall e-Banking Service Quality and Customer Satisfaction, Online service quality dimensions and their relationships with satisfaction : A content analysis of customer reviews of securities brokerage services, The development of a conceptual model of student satisfaction with their experience in higher education, Customer choice of a car maintenance service provider : A model to identify the service attributes that determine choice, Bank service quality: comparing Canadian and Tunisian customer perceptions, Customer choice of a car maintenance service provider, The impact of service delivery quality on customer satisfaction in Indian banks, Understanding how technology paradoxes affect customer satisfaction with selfservice technology: The role of performance ambiguity and trust in technology, Customer satisfaction and its measurement in hospitality enterprises, Adopting and measuring customer service quality (SQ) in Islamic banks: a case study in Kuwait finance house, The Effect of Internet Banking Service Quality on Customer Satisfaction in Riyadh, Saudi Arabia, Service Quality as a Key to Customer Satisfaction An Assessment with Private Banks in Odisha, Customers' perceptions of online retailing service quality and their satisfaction, Airport service quality drivers of passenger satisfaction, Using critical incident technique (CIT) to capture the voice of the student, Satisfiers, dissatisfiers, criticals, and neutrals: understanding their relative effects on customer (dis) satisfaction, Prioritizing improvement of service attributes using impact range-performance analysis and impact-asymmetry analysis, Examining the relationship among service quality, customer satisfaction and behavioral responses, A Meaning-Centered Approach to Customer Satisfaction, Zone-of-tolerance moderates the service quality-outcome relationship, Relation between Desired Congruence, Overall Electronic Service Quality and Overall Electronic Customer Satisfaction in the context of Internet Banking Services, Satisfiers, dissatisfiers, criticals, and neutrals: a review of their relative effects on customer (dis) satisfaction, Determining the consequents of bank's service quality with mediating and moderating effects: an empirical study, Service Quality in Healthcare Establishments: A Literature Review, Using the SERVQUAL model to evaluate the quality of services for a farm school store, SERVICE QUALITY PERCEPTIONS: A COMPARATIVE STUDY BETWEEN ISLAMIC BANKS AND CONVENTIONAL BANKS IN BANGLADESH, An Exploration of The Meaning and Outcomes of a Customer-Defined Market Orientation, Customer satisfaction with electronic service encounters, Determinants of Consumer Satisfaction towards SESB Service in Kota Kinabalu, Management Research Review Article information: Users who downloaded this article also downloaded: Client satisfaction in Indian banks: an empirical study, Service Recovery Strategies for Single and Double Deviation Scenarios, INTERNAL CUSTOMER ORIENTATION IN A MALAYSIAN TELECOMMUNICATIONS COMPANY.
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